Shipping Policy

Turnaround

Orders placed by Monday at 5PM will be shipped by Friday at 5PM.

Carriers

We use USPS priority or UPS Ground to deliver our orders. Most orders arrive within 3 business days of shipment.

Tracking

Once shipped, we will send you a shipment confirmation email that includes your tracking information. 

Shipping Rates

The rate charged for the shipping of your order is a per 12-ct case fee of $15 for East Coast, $25 for Midwest, and $30 for West Coast, Hawaii, and Alaska. Please be honest about where your shop is located. If you are dishonest, we will refund your order. Small businesses operate on good faith- we get that and we hope for it in our retail partners.

Faster Shipping Options

If you require a shipping method faster than 5 business days please email drinkup@truesyrups.com or call (215) 817-4828 BEFORE placing your order. Shipping fees may differ from what is shown if a quicker shipping option is requested.